Terms Of Service

Effective Date: October 2025
Website: easthauscanvasandprint.com
Company: Easthaus Canvas and Print (“we”, “us”, or “our”)

1. Introduction

Welcome to Easthaus Canvas and Print.
By accessing or using our website, you agree to these Terms and Conditions.
Please read them carefully before making a purchase. If you do not agree, please refrain from using our services.

2. Use of Our Website

  • You agree to use this website only for lawful purposes.

  • You must not use this site to copy, distribute, or upload any harmful or unlawful material.

  • We reserve the right to refuse service, remove content, or cancel orders at our discretion.

3. Products and Availability

  • All products displayed are subject to availability.

  • Colours and appearance may vary slightly from the images shown online.

  • We reserve the right to modify or discontinue products without prior notice.

4. Orders and Payment

  • Orders are confirmed once payment is successfully processed.

  • We accept payments via secure gateways such as PayFast, credit/debit card, or EFT.

  • If payment is not received, your order will not be processed.

  • For custom artwork or personalized prints, full payment is required before production begins.

5. Custom and Personalized Orders

  • Once production has started, custom or personalized prints cannot be cancelled, returned, or refunded unless defective or damaged.

  • Please ensure all spelling, image uploads, and design details are correct before confirming your order.

6. Pricing

  • All prices are listed in South African Rand (ZAR) and include VAT where applicable.

  • We reserve the right to update pricing at any time.

  • Promotional discounts and offers are subject to terms and may change without notice.

7. Shipping and Delivery

  • We deliver across South Africa via trusted courier partners.

  • Standard delivery typically takes 3–7 business days.

  • Shipping costs are calculated at checkout.

  • Easthaus Canvas and Print is not responsible for delays caused by courier services, public holidays, or unforeseen circumstances.

8. Returns and Refunds

Please refer to our full Returns & Shipping Policy for details.
In summary:

  • Returns are accepted within 7 days of delivery for eligible items.

  • Custom or personalized products cannot be returned unless defective.

  • Refunds are processed within 5–10 business days after approval.

9. Intellectual Property

All content on this website — including images, artwork, designs, text, and logos — is the property of Easthaus Canvas and Print and protected under South African copyright laws.
You may not reproduce or use any material without written permission.

10. Limitation of Liability

Easthaus Canvas and Print is not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of this website or products.

  • Minor colour variations due to display differences.

  • Delays or losses caused by third-party couriers.

Our maximum liability will never exceed the total amount paid for your order.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal data in compliance with the POPI Act (South Africa).

12. Changes to Terms

We may update or modify these Terms at any time.
All updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: easthauscanvasandprint@gmail.com
🌐 Website: easthauscanvasandprint.com
📍 Location: South Africa