Privacy Policy

Effective Date: October 2025
Website: easthauscanvasandprint.com
Company: Easthaus Canvas and Print (“we”, “us”, or “our”)

1. Introduction

Easthaus Canvas and Print respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or contact us.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information
When you make a purchase or create an account, we may collect:

  • Full name

  • Email address

  • Contact number

  • Shipping and billing address

  • Payment information (processed securely via third-party payment providers)

2.2 Non-Personal Information
We may collect:

  • Browser type and version

  • Device type and operating system

  • IP address and general location

  • Pages visited, time spent on site, and referring links

This information helps us improve your shopping experience and website performance.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and shipping details

  • Provide customer support

  • Improve our website, products, and services

  • Send special offers, newsletters, or promotions (only if you opt in)

  • Comply with legal obligations

4. How We Protect Your Information

We use secure servers, SSL encryption, and trusted third-party payment gateways to protect your data.
Only authorized personnel have access to your personal information.

5. Sharing Your Information

We do not sell or rent your personal information.
We may share limited information with:

  • Delivery partners (for shipping your order)

  • Payment processors (to process your transactions securely)

  • Service providers (such as website hosting or analytics tools)

All third parties are required to comply with strict data protection standards.

6. Cookies and Tracking

Our website uses cookies to:

  • Improve your browsing experience

  • Remember your preferences and cart items

  • Analyze website traffic and performance

You can manage or disable cookies through your browser settings.

7. Your Rights

Under South Africa’s POPI Act, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communication

  • Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been violated

To exercise your rights, contact us at info@easthauscanvasandprint.com.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@easthauscanvasandprint.com
🌐 Website: easthauscanvasandprint.com
📍 Location: South Africa